"... law firms have some way to go to catch up with companies in other sectors. "I'm not sure they are moving much beyond pro bono activities," he says. "And I suspect that a lot of law firms have been dragged kicking and screaming into this arena because they have noticed that their large clients are doing it and it has become standard practice... "

"... The first challenge for legal firms is to identify the areas in which greatest time and resources should be focused..."

"... They need to be much more transparent about their human resources policies and how they're dealing with their diversity issues," [...] "Because if you're not going to tackle that, then you're not up to the scratch with your clients, who are setting the pace in this area... "